<ul><li>Complex projects often face challenges such as delays, budget overruns, and unexpected disruptions.</li><li>Reference-class forecasting can help in estimating project outcomes by looking at similar past projects.</li><li>Event Storming technique can be used to map out users' success moments and identify risks and bottlenecks.</li><li>Black Swan events, low-probability high-consequence occurrences, can impact project timelines and outcomes.</li><li>To increase project success, minimize mistakes by repeating smaller work modules and using reliable tools and teams.</li><li>Good planning, testing, and risk management are crucial for successful project delivery.</li><li>Design and research should be viewed as essential risk management tools to mitigate project challenges.</li><li>The book 'How Big Things Get Done' provides insights into project success and failure.</li><li>Dedicating time to planning, managing risks, and continuous testing are key factors for project success.</li><li>Success in complex projects lies in working around unknowns and continuously testing and refining.</li></ul>

How To Launch Big Complex Projects

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