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How Vodafone is using gen AI to enhance network life cycle
- Generative AI is transforming telecommunications and Vodafone has recognized its potential to revolutionize network operations, engineering and development.
- Vodafone and Google Cloud organized a hackathon in March 2024, resulting in the development of 13 demo use cases powered by a mix of Vertex AI Search & Conversation.
- AI-powered site assessments, natural language to SQL, and network optimization are among the innovative solutions explored during the hackathon that demonstrate the easy application of generative AI to real-world challenges in the industry.
- Vodafone and Google Cloud conducted extensive interviews with network stakeholders to understand their typical working day, resulting in the discovery of more than 100 use cases for gen AI in streamlining workflows, enhancing decision-making, and driving efficiency.
- The integration of gen AI into Vodafone's network departments is poised to deliver accelerated automation, cost reduction, time savings, enhanced efficiency, and innovation catalyst.
- Vodafone's efforts are built on two programs: AI Booster and Neuron, that enables rapid development and deployment of AI models while aggregating vast amounts of data for AI model training and analysis.
- Empowering network operations with knowledge at their fingertips, leveraging gen AI for automated documentation, transforming network development with data-driven insights, and enhancing customer fulfillment with AI-powered field technicians are among the real-world applications of gen AI presented by Vodafone.
- By investing in a robust foundation for generative AI, Vodafone is positioning itself at the forefront of the industry revolution, pushing the boundaries of technological advancement and delivering exceptional network experiences to its customers.
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