How&How faced the challenge of rebranding Big Cartel while keeping the existing logo, which is often a designer's nightmare but seen as a challenge by the team.
Clients often resist logo changes due to perceived brand equity, but this can be overstated, especially for growing companies.
Personal attachments to logos, like those designed by founders or family members, can complicate rebranding processes.
The agency commissioned research to address logo shortcomings and emphasized the importance of the logo fitting into the broader brand system.
Effective brand positioning work requires aligning the logo with the company's character and strategic evolution.
How&How aimed to give Big Cartel a 'new lease of life' with a repositioning strategy centered around 'Goodbye caution.'
Presenting various design routes to the client initiated a discussion on the need for a new logo to match the brand's new direction.
The new scrappy visual direction for Big Cartel retained the spirit of the original logo while evolving it to better represent the brand.
Building trust with clients allows agencies like How&How to guide them towards creative decisions that may initially seem off-limits.
The rebranding success with Big Cartel demonstrated the importance of strategic brand evolution and client-agency collaboration.