<ul><li>Automated communication, specifically chatbots, are transforming how businesses interact with customers.</li><li>You don't need coding knowledge to create a chatbot - there are platforms available with drag-and-drop features and pre-built templates.</li><li>After creating your chatbot, ensure it provides value and has a smooth conversation flow by testing it.</li><li>Continuously monitor and improve your chatbot's performance using analytics to track customer satisfaction.</li></ul>

I Built a Chatbot Without Writing a Single Line of Code—Here’s How You Can Too

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