<ul><li>Teaching AI to admit 'I don’t know' intelligently can prevent broken trust with users.</li><li>Gaps in knowledge base, weak retrieval, and overconfident models contribute to missing content in AI.</li><li>Prompt engineering strategies like 'I Don’t Know' safeguard, setting confidence thresholds, and escalating to humans can improve AI responses.</li><li>Implementing these strategies can lead to fewer escalations in customer support and safer interactions in healthcare bots.</li></ul>

"I Don’t Know" is a Superpower: How Smart Prompt Engineering Fixes Missing Content in AI

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