<ul data-eligibleForWebStory="false">Apple is rumored to be working on an AI-powered update for the Apple Support app.Code hints at a 'Support Assistant' that will assist users in troubleshooting Apple products.An ex-Apple Genius Bar employee believes that integrating AI into the Support app could significantly enhance user experience.The AI assistance could streamline troubleshooting, reduce unnecessary visits to the Apple Store, and improve overall customer experience.