<ul data-eligibleForWebStory="false"><li>Apple is rumored to be working on an AI-powered update for the Apple Support app.</li><li>Code hints at a 'Support Assistant' that will assist users in troubleshooting Apple products.</li><li>An ex-Apple Genius Bar employee believes that integrating AI into the Support app could significantly enhance user experience.</li><li>The AI assistance could streamline troubleshooting, reduce unnecessary visits to the Apple Store, and improve overall customer experience.</li></ul>

I used to work at the Apple Store – and the rumored AI-powered Support app sounds genius

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