<ul><li>Communicate clearly and predictably: Provide frequent updates, outlining progress and next steps to rebuild trust.</li><li>Accept help: Leverage assistance from experienced colleagues to solve problems faster.</li><li>Avoid all-night launches: Ensure your team is well-rested to handle crises effectively and plan launches with reasonable timelines.</li><li>Own the problem: Take full responsibility for mistakes and address root causes transparently.</li><li>Face your leaders: Don’t hide from difficult situations; meet with leadership to show accountability and build trust.</li><li>Patiently rebuild trust: Understand that regaining trust takes time, but consistency and transparency can restore confidence.</li></ul>

I worked with Jeff Bezos for 15 years and my biggest Amazon failure disappointed him; these 6 lessons helped me rebuild my career

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