A naukri.com initiative
Hrexecutive
3d
321
IBM to The Kyndryl Way: Inside a successful cultural transformation
- Kyndryl, a standalone entity spun off from IBM in 2021, faced the challenge of building a new business and cultivating a distinct culture in a remote-first world.
- Under Maryjo Charbonnier's leadership, Kyndryl has thrived, winning over 60 workplace awards based on employee feedback.
- The company transitioned from a product-centric to a people-centric culture, emphasizing values like being restless, empathetic, and devoted.
- The Kyndryl Way, the company's cultural blueprint, focuses on agility and flattening hierarchies to become 'flat, fast and focused.'
- Kyndryl underwent a deliberate process of redefining behaviors and overhauling HR systems to drive cultural change at scale.
- Kyndryl's commitment to talent includes a global skills framework and a focus on employee development and career growth.
- Employee buy-in was critical, with leadership behaviors aligned with The Kyndryl Way and feedback sought consistently.
- The company launched Kyndryl Compass for performance management, emphasizing development goals and skills-building.
- Kyndryl prioritizes employee wellbeing, offering programs for physical, mental, and financial health, along with hybrid work arrangements.
- Maryjo Charbonnier stresses the importance of managing change and implementing structured, repeatable processes for successful cultural transformation.
Read Full Article
11 Likes
For uninterrupted reading, download the app