Several ICICI Bank customers are experiencing a critical glitch on the iMobile app, where they can view other users' credit card details, including full card numbers, expiry dates, and CVVs.
ICICI Bank acknowledges the issue, attributing it to erroneous mapping of approximately 17,000 new credit cards to wrong users, constituting 0.1% of their portfolio. They assure prompt action, blocking affected cards and issuing new ones.
Customers can report fraud to the National Cyber Crime or ICICI Bank's helpline. Precautions advised include setting up PINs, avoiding unsecured Wi-Fi, and cautious browsing habits.