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Several ICICI Bank users report seeing other customers' details using iMobile app

  • Several ICICI Bank customers are experiencing a critical glitch on the iMobile app, where they can view other users' credit card details, including full card numbers, expiry dates, and CVVs.
  • ICICI Bank acknowledges the issue, attributing it to erroneous mapping of approximately 17,000 new credit cards to wrong users, constituting 0.1% of their portfolio. They assure prompt action, blocking affected cards and issuing new ones.
  • Customers can report fraud to the National Cyber Crime or ICICI Bank's helpline. Precautions advised include setting up PINs, avoiding unsecured Wi-Fi, and cautious browsing habits.

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