SaaS companies should look at creating a new roadmap with the emergence of artificial intelligence, says Girish Mathrubootham, Founder of Freshworks.
Mathrubootham advised founders to 'throw away' older roadmaps that only focus on building workflows for humans and start reimagining their companies as Day One companies.
He highlighted the opportunity in developing AI agents and human coexisting systems, calling it a massive opportunity for SaaS companies.
Mathrubootham also emphasized the potential in developing specialized AI agents for specific verticals, which may scale significantly in the future.