India's digital economy is estimated to constitute a fifth of GDP by 2026, according to RBI Deputy Governor Michael Patra.
India is uniquely positioned to unlock new growth avenues and optimize existing ones with its digital public infrastructure, vibrant IT sector, and large AI talent base.
Micro-level evidence shows that Indian banks have implemented mobile and internet banking, digital KYC, and digital lending, among other services.
Digitalization has led to significant productivity gains and cost reduction in banks, as well as improved customer experience.