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India's TCS partners with Richard Branson's Virgin Atlantic to modernise the airline's core systems

  • India's Tata Consultancy Services (TCS) extends partnership with Virgin Atlantic for seven years to accelerate the UK airline’s digital transformation.
  • TCS will introduce a cloud-first, AI-powered architecture to overhaul Virgin Atlantic’s technology backbone, enabling operational resilience and enhanced customer experiences.
  • The collaboration aims to develop a Technology Command Centre for real-time operational insights, hyper-personalized travel experiences, and streamlined backend operations.
  • TCS will deploy proprietary solutions like TCS Cognix and AI WisdomNext to modernize Virgin Atlantic’s systems and improve service delivery through increased automation in critical airline processes.

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