AI is revolutionizing talent acquisition in the BFSI sector, with a shift towards data and AI-driven technologies for evaluating talent.
The focus now lies on adaptability, digital fluency, and problem-solving potential over traditional domain expertise.
Critical skills sought after include programming languages like Python and R, risk management frameworks, AI/ML proficiency, and descriptive analytics.
Companies like Zinnia prioritize tech-driven mindset and diversity in experience, with a focus on technological capabilities during talent acquisition.
Zinnia leverages automation extensively in India to enhance product deployment, with a significant percentage of innovation originating from the country.
Products like Zinnia Now, Zinnia Launch, and Zinnia Market Connect are actively developed in India to improve customer interactions and accelerate product deployment for carriers.
The company employs AI agents, chatbots, and large language models for data analysis and customer engagement to reduce friction and provide custom solutions.
Zinnia has witnessed consistent growth, doubling its workforce in India post-acquisition, with a strong focus on product development, engineering, and project management.
The company's teams in Pune and Bengaluru contribute to the development of digital ledger capabilities and expansion of AI-driven solutions.
With year-over-year growth exceeding 10%, Zinnia continues to innovate and expand its workforce, enhancing operational capabilities and service offerings.