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Instagram users complain of mass bans, pointing finger at AI
- Instagram users have been facing an increase in mistaken bans or suspensions, with suspicions pointing towards AI automation.
- Meta, the parent company of Instagram, has not given an official response to these complaints.
- Users claim their accounts were banned without violating terms, appeals went unanswered, and support channels were unresponsive.
- The Instagram community on Reddit and other platforms is actively discussing the ban wave, seeking solutions and acknowledgement from Instagram.
- Some affected users are considering filing a class action lawsuit against Meta over these bans.
- While false positives are not uncommon in automated moderation, the current scale of bans raises suspicions of AI errors.
- Comparisons are drawn to Pinterest's past mass bans, which were later attributed to an 'internal error.'
- Businesses on Instagram are also impacted, with users expressing concerns about the bans affecting their livelihoods.
- Meta's lack of public acknowledgment adds to user frustration and uncertainty regarding the situation.
- Some users reported false bans for serious offenses like child sexual exploitation, leading to career and reputation-threatening accusations.
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