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It's hard to say 'no' at work. Etiquette experts told us how to get better at it.

  • Etiquette experts Daniel Post Senning and Lizzie Post shared tips on how to professionally say no at work.
  • Many people struggle with pushing back on increasing job responsibilities and job creep.
  • The capacity to say no is considered a professional skill and setting boundaries at work is crucial.
  • Experts recommend strategies like deflecting with deadlines, spelling out overwhelmed situations, and reframing conversations to set boundaries effectively.

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