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It’s Not Google Search Anymore: AI Chatbots Now Own the Discovery Funnel

  • Google's ad revenue was about $238 billion in 2023, with the majority coming from search ads.
  • AI chat tools like ChatGPT and Google's Bard/Gemini are changing the discovery process.
  • AI-generated answers compress the discovery journey by providing upfront summaries.
  • AI-driven traffic may surpass traditional organic search by 2028.
  • AI answers mention specific brands earlier in the discovery process compared to traditional search.
  • Accuracy and authenticity are key factors in trusting AI chat responses.
  • Google's ecosystem integration with Gemini provides a competitive advantage for personalized answers.
  • Users are increasingly relying on AI assistants for information, reshaping the search landscape.
  • Product managers need to adapt to the shift towards AI-driven discovery to stay competitive.
  • The search behavior is moving towards 'ask-and-receive' rather than 'type-and-click'.

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