Reliance Jio halts its express home delivery service for mobile SIM cards following DoT's directive that blocked a similar initiative by Airtel in partnership with Blinkit.
Jio had disclosed plans to launch the service mirroring Airtel's model but has now put it on hold after DoT flagged security risks in self-KYC processes.
Airtel had partnered with Blinkit for 10-minute SIM card delivery but faced objections from DoT over mobile users performing self-KYC authentication after receiving SIMs at home.
Airtel is reevaluating its offering to comply with regulations, while Jio is expected to later align with requirements, as express delivery emerges as a crucial customer acquisition tool amidst 5G service growth.