A job applicant sued Paycom, alleging the background check incorrectly reported his twin brother's charges to a prospective employer.
Paycom provided a report including misdemeanor and felony charges of the applicant's twin brother with the same birthdate, leading to the employer rescinding the job offer.
The applicant alleged that even after the report was corrected, the employer declined to employ him.
Private-sector background checks can have false-positive and false-negative errors, with some relying on names and birthdates instead of unique identifiers like fingerprints.