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Jon McNeill’s lessons on innovation through subtraction

  • During the World Business Forum this week in New York City, Jon McNeill presented insights into building innovative companies, a method Tesla CEO Elon Musk calls “the algorithm.”
  • McNeill’s key lesson: Start by identifying the problem you’re solving, then aim for massive (not incremental) goals.
  • He recounted Tesla’s 2017 “production hell” when the company, facing bankruptcy, sought to boost digital sales of the $100,000 Model S by 20x.
  • Five steps of innovation by subtraction:
  • 1. Question every requirement
  • 2. Delete every step in the process that you can
  • 3. Simplify and optimize
  • 4. Apply speed; maximize cycle time
  • 5. At the very end, automate it
  • McNeill’s three secret ingredients are to expand the view to include the entire customer journey, inject urgency and accountability by identifying the two or three things that matter to a company at any given time, and to experience the product as your customer experiences the product.

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