During the World Business Forum this week in New York City, Jon McNeill presented insights into building innovative companies, a method Tesla CEO Elon Musk calls “the algorithm.”
McNeill’s key lesson: Start by identifying the problem you’re solving, then aim for massive (not incremental) goals.
He recounted Tesla’s 2017 “production hell” when the company, facing bankruptcy, sought to boost digital sales of the $100,000 Model S by 20x.
Five steps of innovation by subtraction:
1. Question every requirement
2. Delete every step in the process that you can
3. Simplify and optimize
4. Apply speed; maximize cycle time
5. At the very end, automate it
McNeill’s three secret ingredients are to expand the view to include the entire customer journey, inject urgency and accountability by identifying the two or three things that matter to a company at any given time, and to experience the product as your customer experiences the product.