<ul><li>The road transport department (JPJ) received more than 6,000 complaints through the MyJPJ mobile app during the Hari Raya Aidilfitri operations.</li><li>The highest number of complaints were for queue-cutting with 1,766 reports, followed by 1,625 complaints for misuse of emergency lanes and 843 complaints for running red lights.</li><li>The number of complaints received was encouraging as it indicated active usage of the mobile application to report errant motorists.</li><li>Complaints with accompanying images or video footage were reviewed and further actions were taken, such as issuing notices and requiring drivers to come to the JPJ office for investigations.</li></ul>

JPJ received more than 6,000 complaints through MyJPJ app during Hari Raya Aidilfitri 2025 operations

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