<ul><li>Team struggles with internal conflicts due to poor communication around promotions.</li><li>Lack of transparency leads to disengagement and frustration among team members.</li><li>Importance of collaboration between leaders and Scrum Masters emphasized for clear communication and maintaining team morale.</li><li>Karla recommends the book 'Emotional Agility' by Susan David for understanding the emotional side of work and effective leadership.</li></ul>

Karla Merza: How Poor Communication By Leaders Can Destroy an Agile Team

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