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The Verge
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Madison Square Garden’s surveillance system banned this fan over his T-shirt design
- A fan, Frank Miller, was banned for life from Madison Square Garden and its properties over a T-shirt incident from 2021 he claims he wasn't involved in.
- The ban notice was handed to Miller at Radio City Music Hall, part of MSG, before a concert.
- Miller suspects he was identified through facial recognition technology used by MSG.
- The incident may have involved a T-shirt design relating to a controversy with 1990s Knicks star Charles Oakley and MSG CEO James Dolan.
- Despite not wearing a controversial shirt at the event, Miller was informed of his ban at Radio City.
- Miller, a graphic designer based in Seattle, had not purchased tickets himself for MSG events prior to this incident.
- Even though he could appeal the ban, Miller deemed it not a priority for him.
- The experience has prompted Miller to raise awareness about unexpected denials based on collected data and surveillance.
- Others have faced similar situations, including a New Jersey attorney denied entry at Radio City due to being on an attorney exclusion list.
- Miller emphasizes the need to be conscious of surveillance practices and how they can impact access to events and venues.
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