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Global Fintech Series

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Majority of banks and insurers struggle to maximize the value from their cloud investments

  • Less than 40% of financial services executives are highly satisfied with their cloud outcomes.
  • Most banks and insurers adopt cloud solutions with the primary business objective to drive operational efficiency (84%).
  • Fintechs and insurtechs pursue cloud to accelerate sales (62%).
  • Challenges are due to firms taking a lift-and-shift approach to cloud migration.
  • Fewer than 40% of executives say they are highly satisfied with their cloud solution’s outcomes broadly.
  • Banks and insurers face multiple challenges handling financial data like legacy systems impeding siloed data integration (71%).
  • 81% of executives find the lack of appropriate technology impedes their business goals.
  • Traditional financial institutions currently fall short in maturity and skills needed for AI, predictive analytics, and robotic process automation.
  • Only 12% of financial services organizations can be considered ‘cloud innovators’.
  • To accelerate operational efficiency and innovation, the report suggests banks and insurers must apply a data-driven, cloud-focused approach.

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