Lyft has launched a new version of their app called Lyft Silver targeting older adults with features like larger text, simpler menus, and easy vehicle booking.
The app also offers live human support, which is seen as a step towards giving seniors independence and worry-free rides.
While Lyft is applauded for the design, questions are raised as to why it's segregated for older people when the improvements benefit users of all ages.
The concept of Universal Design is emphasized, suggesting that fundraising efforts should cater to all ages with readability, simplicity, and human-centered approaches.