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MakeMyTrip, Go First fined Rs 19,000 after disrupting family's Thailand trip in 2013

  • A District Consumer Disputes Redressal Commission in Chandigarh has fined MakeMyTrip and Go First Rs 19,000.
  • The fine was imposed after a family's vacation to Thailand was disrupted due to flight cancellations and delays.
  • MakeMyTrip argued it was not accountable for flight cancellations, while Go First did not participate in the hearings.
  • The Consumer Commission ruled that both companies were liable and ordered them to refund Rs 8,900 and pay compensation of Rs 10,000.

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