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Manage Smarter 273 — How to Disagree Respectfully with Justin Jones-Fosu

  • Justin Jones-Fosu emphasizes creating a culture of respectful disagreement in the workplace to encourage different perspectives and foster innovation.
  • In handling disrespectful conversations, Justin suggests de-escalating the situation and rescheduling the discussion in a more respectful manner.
  • Apologizing when leaders have disrespected someone is important to demonstrate vulnerability and improve trust within the team.
  • The 'Power of 3' technique recommends asking follow-up questions to deepen understanding and avoid jumping to conclusions.

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