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“Managers of the future will need to be ‘super managers’—experts in both technology and people,” Richard Lobo, CPO, Tech Mahindra
- Richard Lobo, CPO at Tech Mahindra, discusses the changing role of managers and the importance of balancing technology with human capabilities.
- He envisions a shift towards prioritizing skills and adaptability over credentials, driven by factors like changing business models and AI validation.
- The future of hiring will focus more on what individuals can achieve rather than past experiences, especially in lateral recruitment.
- Automation and AI emphasize the need to balance technology with human traits like creativity and collaboration in workplaces.
- Managers of the future will require expertise in both technology and people, managing bots alongside human resources for optimal outcomes.
- Performance management systems will evolve towards continuous feedback and coaching-oriented approaches for improved outcomes.
- Continuous learning and skill development are essential for long-term career success, with credentials serving as entry points rather than guarantees.
- Tech Mahindra's culture promotes inclusivity, collaboration, and sustainability, fostering a conducive environment for innovation and growth.
- The company focuses on internal talent mobility and leadership development across diverse domains while balancing individual and team performance rewards.
- Tech Mahindra emphasizes responsible AI governance with principles like transparency, fairness, and protection of privacy and data.
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