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Managing Gen Z in the workplace: Listening to what isn’t said

  • Gen Z communicates in a different way due to their upbringing in a digital-first world and desire for more meaningful workplaces.
  • They value purpose, authenticity, visible growth, personalized recognition, and mental well-being prioritization.
  • Gen Z's silence is a form of expression, indicating a need for workplaces that are more human and aligned with their values.
  • Managing Gen Z requires deeper listening and understanding of their silent communication to create inclusive environments.

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