Many employees who are confident in their ability to spot phishing emails fall victim to such scams, according to a report from KnowBe4.
Despite 86% of respondents believing they can confidently identify phishing emails, over half (53%) have been victimized by social engineering scams.
South African employees have the highest confidence levels and scam victimization rates (68%), while UK employees reported the lowest scam victim rate (43%). The vulnerability is increasing in regions with historically high confidence levels.
To combat phishing and social engineering, training is crucial, and fostering a transparent security culture is important. The Dunning-Kruger effect, where people overestimate their abilities, is prevalent in cybersecurity.