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Marzetti Moves to Cloud ERP with SAP

  • In 1896, Teresa Marzetti and her husband Joseph opened a small Italian restaurant in Columbus, Ohio, which eventually grew into Marzetti's Restaurant known for its salad dressings.
  • Marzetti now produces various salad dressings, fruit and vegetable dips, frozen baked goods, and specialty brand items found in U.S. stores.
  • Liam Durbin, Marzetti’s CIO, led the transition to replace legacy software with SAP's ERP system, chosen for its alignment with Marzetti's business needs.
  • The ERP transformation project, named Project Ascent, received strong support from the CEO and board, allowing for a dedicated team and resources.
  • The project involved moving to SAP S/4HANA Cloud in waves, with COVID-19 extending the timeline to six waves from the planned four.
  • Implementation included SAP Trade Promotion Management and a focus on finance, trade, procurement, and customer support in different waves.
  • Post-project completion, emphasis shifted to product organization, master data standardization, analytics with Microsoft platform, and AI projects like AP automation.
  • Marzetti invested in organizational change management for SAP training, recognizing the challenge of technological adaptation and recruitment post-COVID-19.
  • Having successfully completed Project Ascent, Marzetti continues to optimize and enhance its ERP system to drive ongoing value for the business.
  • The company's focus on data democratization and AI capabilities aligns with its strategic vision for leveraging technology in its operations.

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