In 1896, Teresa Marzetti and her husband Joseph opened a small Italian restaurant in Columbus, Ohio, which eventually grew into Marzetti's Restaurant known for its salad dressings.
Marzetti now produces various salad dressings, fruit and vegetable dips, frozen baked goods, and specialty brand items found in U.S. stores.
Liam Durbin, Marzetti’s CIO, led the transition to replace legacy software with SAP's ERP system, chosen for its alignment with Marzetti's business needs.
The ERP transformation project, named Project Ascent, received strong support from the CEO and board, allowing for a dedicated team and resources.
The project involved moving to SAP S/4HANA Cloud in waves, with COVID-19 extending the timeline to six waves from the planned four.
Implementation included SAP Trade Promotion Management and a focus on finance, trade, procurement, and customer support in different waves.
Post-project completion, emphasis shifted to product organization, master data standardization, analytics with Microsoft platform, and AI projects like AP automation.
Marzetti invested in organizational change management for SAP training, recognizing the challenge of technological adaptation and recruitment post-COVID-19.
Having successfully completed Project Ascent, Marzetti continues to optimize and enhance its ERP system to drive ongoing value for the business.
The company's focus on data democratization and AI capabilities aligns with its strategic vision for leveraging technology in its operations.