The global transition post-Covid saw a rapid embrace of New Normal, with India's retail market growing significantly.
The rise of fintechs and government focus on financial inclusion positioned Indian consumers for quick commerce adoption.
Quick commerce saw significant growth, with revenues surpassing $4.2 billion by 2023 and expanding into tier II cities.
Quick commerce's speed and convenience appealed to consumers, challenging marketplaces and D2C brands.
Technology enabled quick commerce to expand beyond groceries to categories like electronics and fashion.
Challenges faced by D2C brands in listing on quick delivery platforms led to the rise of logistics enablers like Zippee.
Zippee helped D2C brands achieve faster deliveries, reduce NDRs and RTO rates, and retain customer data.
Speed and efficiency in logistics become crucial for D2C brands to meet customer expectations and compete in the market.
Zippee's integration with brands' online stores and real-time order tracking enhances customer experience and reduces logistics costs.
As the D2C and quick commerce sectors grow, enablers like Zippee play a vital role in improving conversion rates and sustaining customer relationships.