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Matter of Minutes: How D2C Brands Can Win the Quick Commerce Game

  • The global transition post-Covid saw a rapid embrace of New Normal, with India's retail market growing significantly.
  • The rise of fintechs and government focus on financial inclusion positioned Indian consumers for quick commerce adoption.
  • Quick commerce saw significant growth, with revenues surpassing $4.2 billion by 2023 and expanding into tier II cities.
  • Quick commerce's speed and convenience appealed to consumers, challenging marketplaces and D2C brands.
  • Technology enabled quick commerce to expand beyond groceries to categories like electronics and fashion.
  • Challenges faced by D2C brands in listing on quick delivery platforms led to the rise of logistics enablers like Zippee.
  • Zippee helped D2C brands achieve faster deliveries, reduce NDRs and RTO rates, and retain customer data.
  • Speed and efficiency in logistics become crucial for D2C brands to meet customer expectations and compete in the market.
  • Zippee's integration with brands' online stores and real-time order tracking enhances customer experience and reduces logistics costs.
  • As the D2C and quick commerce sectors grow, enablers like Zippee play a vital role in improving conversion rates and sustaining customer relationships.

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