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Maze Reviews & Ratings 2025: Pros, Cons & More

  • Maze is a user research platform that provides tools for conducting different types of user research, such as prototype and live website testing, surveys, interviews, card sorting, and tree testing.
  • Maze integrates seamlessly with tools like Figma, making prototype testing straightforward, and offers a variety of qualitative and quantitative questions.
  • Users appreciate Maze's highly regarded prototype testing capabilities.
  • Maze makes survey construction easy, offering users both control and simplicity, and responses can be easily converted into an Excel format, aiding in better data management and tracking.
  • New users, particularly those unfamiliar with user testing platforms, may find Maze challenging to learn and navigate.
  • Users have reported frequent crashes, particularly with mobile prototypes, affecting the reliability of test results.
  • Another drawback is test participant reliability; some participants may drop out or exit tests prematurely, affecting the overall user experience and data accuracy.
  • UXtweak offers more value with its reliability and the extensive range of analysis features it offers.
  • UXtweak could be a better choice if you're looking for robust mobile testing capabilities, affordability, reliable participants, and a broader range of features.
  • In contrast, Maze might suffice for basic prototype testing with a user-friendly interface.

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