<ul><li>The return on investment (ROI) of employee-facing products is measured through time savings, operational efficiency, user satisfaction, and strategic execution.</li><li>Internal tools can deliver significant value, but there is a lack of mature frameworks for quantifying these gains. PMs need a clear playbook for measuring the ROI of internal tools.</li><li>Key questions to ask when measuring ROI include assessing time saved by employees, tracking tool adoption and usage patterns, and evaluating employee sentiment towards the tool.</li><li>Business leaders are interested in outcomes, so PMs need to bridge product-level metrics with tangible results to showcase the value of employee-facing products.</li></ul>

Measuring ROI of Employee-Facing Products: A PM’s Perspective

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