<ul><li>Bengaluru-based e-commerce platform Meesho has deployed an AI-driven voicebot that manages 60,000 calls per day, reducing customer call costs by 75%.</li><li>The voicebot operates in Hindi and English and has brought down the cost per call by 75%, from 25% to 15%.</li><li>Meesho plans to automate more complex calls and add new languages to enhance customer accessibility and convenience.</li><li>Meesho's revenue grew by 33% to ₹7,615 crore last financial year, partly attributed to AI-driven efficiencies.</li></ul>

Meesho’s Voicebot Cuts Call Costs by 75%

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