<ul data-eligibleForWebStory="false"><li>WNS CEO emphasizes the need for merging technology and operations to address the challenges posed by Agentic AI, aiming to create 'intelligent operations'.</li><li>The merger deal, expected to close by year-end, is seen as essential for long-term market positioning, with a focus on stakeholder care during the era of AI.</li><li>The CEO believes that there is still ample opportunity for standalone BPM companies despite evolving AI landscape, and the deal with Capgemini is to enhance competitiveness through leadership and premium transaction structure.</li><li>WNS CEO acknowledges ongoing investments in transitioning to the Agentic AI world but emphasizes the scale required, with the deal reflecting strong progress, high revenue growth, and potential for further industry consolidation.</li></ul>

Merger of technology and operations needed to tackle Agentic AI: WNS CEO Keshav Murugesh

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