A technical error by Meta resulted in the banning of thousands of Facebook groups worldwide, causing widespread frustration among users and admins.
The issue emerged following a recent surge in account suspensions on Facebook and Instagram, triggering concerns about Meta's moderation practices.
Group admins and users affected by the bans expressed discontent on platforms like Reddit, with groups spanning topics from parenting to gaming being impacted.
Reports indicate that some banned groups received vague violation notices alleging inappropriate content, including terrorism-related or adult material that admins claim they did not post.
The bans affected groups of all sizes, with some having only a few thousand members while others boasted hundreds of thousands or even millions.
Meta spokesperson Andy Stone acknowledged the technical error, stating that the company is working to rectify the situation.
Speculation arises that Meta's AI-powered moderation system may be erroneously flagging and removing content, raising concerns about the system's accuracy.
Some admins with Meta's Verified subscription, offering priority support, managed to seek assistance amidst the ban confusion.
Platforms like Reddit are inundated with posts from bewildered users and admins affected by the bans, while Pinterest and Tumblr have also experienced similar mass ban incidents.
Pinterest attributed its bans to an internal error and denied AI involvement, whereas Tumblr linked its issues to a test of its content filtering mechanism.