<ul><li>Meta has launched free AI-powered customer service bots on Instagram, Facebook, and soon WhatsApp to help small and medium enterprises.</li><li>Meta's AI technology can answer customer queries 24/7, provide chat and shopping assistance, and is accessible for free during the pilot period.</li><li>The AI, powered by Meta's Llama technology, is capable of real-time responses to queries on sizing, shipping, returns, and more, giving small businesses the advantages of AI without the need for large tech teams.</li><li>By democratizing AI, Meta aims to help small businesses compete against larger corporations by offering advanced AI capabilities like web searches and personalized customer services.</li></ul>

Meta is giving SMEs a game-changing tool, and it’s free

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