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Meta launches omnichannel ads to e-commerce and retail businesses

  • Meta is expanding access to omnichannel ads to more advertisers, incorporating features that guide shoppers to the nearest store with products in stock and surface discounts to encourage in-store visits.
  • Initial testing showed that advertisers using omnichannel ads experienced a 15% lower media omnichannel Cost Per Action (CPA) and a 12% higher media Return on Ad Spend (ROAS) compared to their usual campaigns.
  • A pilot campaign with Meta's omnichannel ads resulted in 3.5x higher purchase conversions and 4.3x higher ROAS compared to campaigns optimized solely for purchases.
  • Other AI-powered tools to be introduced in the coming months include Partnership ads and AI-powered Advantage+ catalogue ads.

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