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Microsoft customers share impact of generative AI

  • Organizations across industries share real-world AI success stories at Microsoft Ignite, showcasing the latest innovation and product updates.
  • Microsoft's AI has seen a usage increase from 55% in 2023 to 75% in 2024.
  • For every $1 invested in generative AI, the ROI is $3.7x.
  • Organizations like ABB Group, C.H. Robinson, and Lenaovo have already seen the benefits of Microsoft's Copilot and AI stack.
  • Other organisations, such as Air India and Eaton, have followed suit and reaped the benefits of AI.
  • Microsoft customers are utilising AI to enhance customer experience, accelerate R&D, streamline operations, and empower their employees.
  • Generative AI has proven especially beneficial for improving sustainability, with ABB group seeing a 25% improvement and Air India experiencing financial savings.
  • Microsoft is committed to making AI available broadly and responsibly, with a mission to empower every person and every organisation on the planet to achieve more.
  • Reports like IDC's predict worldwide spending on AI will reach $632 billion by 2028, cementing the platform shift towards AI.
  • Microsoft's Ignite is an opportunity for companies to connect and share examples that showcase the impact of AI deployment, taking businesses forward into the digital future.

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