Microsoft explains game-crashing bug in latest Windows 11 update, clarifying it affected certain PCs with games using Easy Anti-Cheat causing crashes.
The initial June update for Windows 11 24H2 (KB5060842) was paused due to compatibility issues, replaced by a revised update (KB5063060).
The bug involved Easy Anti-Cheat causing PC game crashes, prompting Microsoft to release a second update for affected devices.
Users with games using EAC may have not received the initial update to avoid crashing, and should have received the tweaked update now (KB5063060).
Microsoft stated that the incompatibility issue was limited but didn't differentiate between PCs experiencing crashes and those not receiving the update.
Confusion arose about the need for the second patch if the first one was installed, especially for users with games using Easy Anti-Cheat.
Receiving either patch ensures security fixes and feature improvements, with the second one addressing the EAC bug.
The situation caused uncertainty for users with EAC games, with Microsoft not clearly defining which PCs were affected by the bug.
Microsoft recommends checking Windows Update for the second patch if experiencing game crashes with EAC.
The bug may have affected a limited set of Windows 11 devices but impacted users prevented from receiving the June update.