<ul data-eligibleForWebStory="false"><li>Microsoft is utilizing artificial intelligence (AI) tools to enhance productivity and cut costs within the company.</li><li>AI helped Microsoft save over $500 million in call center costs last year and is boosting employee and customer satisfaction.</li><li>The company is also using AI to manage interactions with smaller clients, generating millions in revenue, but has announced job cuts affecting customer-facing roles.</li><li>The layoffs at Microsoft reflect concerns about AI potentially displacing workers, a trend seen across the tech sector and other industries.</li></ul>

Microsoft Lays Off Staff as Savings From AI Top $500 Million

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