<ul><li>Microsoft has provided a sneak peek at its new Employee Self-Service Agent, an agentic AI tool designed to streamline HR and IT-related tasks.</li><li>The Employee Self-Service Agent retrieves policies and resources, integrates personalized data, and proactively assists employees in resolving queries.</li><li>Microsoft Chief People Officer Kathleen Hogan and her team have been piloting the agent for the past 18 months.</li><li>Hogan predicts that AI will fundamentally transform HR within the next five years.</li></ul>

Microsoft’s chief people officer gives a preview of its new AI agent

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