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Middle managers are caught in the RTO crossfire. Here's how they can handle the clash.

  • Gen Z is hesitant to return to the office full-time, creating a clash between leaders and junior employees, leaving middle managers stuck in the middle.
  • Workplace commentators suggest that policies need to reflect trust, as the debate over returning to the office continues.
  • Middle managers are urged to embrace flexibility and focus on building trust to navigate the return-to-office battle.
  • Transparency and trust are emphasized for dealing with Gen Z employees who value honesty and consistency in messaging.
  • Leaders are reconsidering hybrid working and implementing tactics like stealth firing, causing challenges for all levels of staff.
  • Middle managers are advised to highlight the benefits of returning to the office to Gen Z employees to help them understand the personal advantages.
  • Communication of workplace expectations and opportunities for skill development are highlighted as essential for unlocking Gen Z talent's full potential.
  • Balancing autonomy and trust is key in addressing the clash between Gen Z resistance and leadership push for return-to-office policies.
  • Middle managers can reframe office attendance as an opportunity and explain its benefits to foster understanding and engagement among employees.
  • Clear and specific communication about the benefits of being in the office, such as enhanced teamwork and career advancement, is crucial to address employees' concerns.

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