The thrill of having our needs anticipated and met before we even realize them is akin to magic in hospitality and user interface design.
While such mind reading experiences may be rare and non-consistent, they can create a sense of being understood and seen.
It is important for individuals to communicate their needs clearly to smart systems and people, as they cannot actually read minds but can listen and respond.
Failing to communicate needs or expecting mind reading without voicing requirements can lead to disengagement, frustration, and undesired outcomes.