The UAE is experiencing a surge in digital shopping, with more consumers using mobile devices for retail transactions.
Biometrics, like fingerprint or facial recognition technology, are increasingly being used for secure and seamless transactions.
A report by Visa and PYMNTS Intelligence highlights the shift towards mobile-first shopping in the UAE.
67% of UAE consumers used their phones for their latest retail purchase, showcasing a 23% increase since 2022.
Even consumers with children are highly engaged in mobile shopping, reflecting a widespread adoption of the mobile-first approach.
32% of UAE shoppers used biometric authentication for their latest online transaction, almost double the global average.
Consumers in the UAE prioritize security, using multiple forms of verification, including biometrics, CVN, codes, and PINs.
Merchants in the UAE are concerned about keeping up with payment technologies and preventing fraud, highlighting the need for secure payment infrastructure.
Biometric authentication is crucial for providing seamless payment and checkout experiences desired by UAE consumers.
77% of UAE shoppers consider the payment methods accepted by a merchant when choosing where to shop, emphasizing the importance of convenient and secure payment options.
Financial service providers that support biometric payment solutions are better poised to meet consumer expectations and deliver unified shopping experiences.