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The Verge

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More than a million people now have Alexa Plus

  • Alexa Plus, the generative AI-powered overhaul of Amazon’s voice assistant, is rolling out to users in an Early Access program with over a million people accessing it, up from “hundreds of thousands” last month.
  • The slow rollout of Alexa Plus is attributed to Panos Panay’s insistence on ironing out all problems before the full release, aiming for a flawless product launch to millions of users.
  • Despite facing more than a year of delays, the supercharged Alexa Plus was relaunched last February as an entirely new assistant, with a full release expected soon at a cost of $19.99 per month.
  • Some features announced for Alexa Plus, such as hands-free ordering of groceries and personalized reminders, are not part of the existing Early Access program and will be rolled out gradually in the coming weeks and months.
  • Alexa Plus offers conversational voice interaction, the ability to remember important details, manage calendars, book services like Uber, and control smart home devices efficiently.
  • Initial feedback from users experiencing Alexa Plus has been positive, with praises for its natural conversation flow, ease of use in completing complex requests, and integration with various tasks like making reservations and managing schedules.
  • While there haven't been formal reviews of Alexa Plus yet, early users have mostly expressed satisfaction with the experience, comparing it favorably to other AI assistants like ChatGPT and noting its ability to remember and recall information.
  • There are ongoing bug reports and areas for improvement, with some users stating issues with new smart home device controls and the transition from traditional voice assistants to more conversational models.
  • The transition to more intuitive assistants like Alexa Plus poses challenges in controlling smart home devices, as it moves towards a conversational model that requires accurate understanding and execution of user commands.
  • User feedback on early access to Alexa Plus indicates a mix of positive experiences with some bugs, suggesting room for enhancement as the system continues to evolve.
  • The tight-lipped approach of Amazon PR around Alexa Plus indicates a level of secrecy, keeping formal reviews limited while allowing early users to explore and provide initial feedback on the new technology.

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