About 4 in 10 business leaders have laid off employees due to AI deployment, and 55% of them admit making wrong decisions about it.
Leaders lack awareness on how to implement AI, with some not knowing which roles would benefit most or are at risk for automation.
Despite the lack of knowledge, 3 in 4 leaders plan to fully utilize AI by the end of the year, and 4 in 5 will increase investments.
Organizations moving too quickly to reduce headcount without a clear transformation plan may regret the decision, as people and machines need an intentional upskilling program to realize AI's productivity gains.