Tata Consultancy Services (TCS) faced uncertainty with customers as tariff dialogues intensified from March, causing a shift from near-term optimism to caution.
The company reported a muted March quarter performance with metrics falling short of analysts' estimates due to client uncertainties impacting discretionary spends.
Consumer business, especially in the US, experienced pressure and delays in projects attributed to a drop in consumer sentiment and global trade changes.
TCS saw a decline in operating margin to 24.2% in the fourth quarter, influenced by factors like the completion of a major BSNL order and increased employee expenses.
Despite challenges, TCS remains optimistic for fiscal 2026 and aims to improve margins through revenue growth and operational efficiency.
While the BFSI segment showed positive growth, the insurance sector in North America exhibited softness, and demand in the aircraft industry was strong.
TCS aims to explore opportunities in Europe, particularly in sovereign and private cloud services, despite limited defense exposure.
The company's total contract value for the quarter stood at $12.2 billion, with a focus on long-term growth despite expected delays and reductions in Total Contract Value (TCV) going forward.
TCS declares a final dividend for FY25 and remains positive about the long-term outlook, anticipating a better performance in the new fiscal year compared to the previous one.