An employee is using technology as an excuse when confronted about missed deadlines and the use of AI on external-facing documents.
The employee is defensive and emotional when confronted with potential dishonesty surrounding timestamps on shared documentation.
The author suggests bringing in IT to further investigate Miles' skepticism surrounding technology.
The author suggests checking if deadlines are met on the spot, without the involvement of technology.
Instead of focusing solely on the use of AI, the author suggests analyzing the work product as a whole to spot quality issues.
The author questions if the employee is meeting expectations aside from these issues and suggests reevaluating their ability to manage their own work effectively.
Utilizing feedback on specific quality weaknesses and working with an open mind may help the employee improve.
The author suggests that firing the employee may be necessary if they cannot meet expectations or manage their own work effectively.