<ul><li>An employer is facing challenges with a new administrative employee who excels in customer service but lacks attention to detail, leading to frequent mistakes and missed deadlines.</li><li>Despite receiving feedback and training, the employee consistently boasts about his performance, overestimating his work quality and disregarding the employer's corrections.</li><li>The employer is finding it difficult to provide feedback as the employee's behavior of overconfidence and manipulation is affecting their interactions.</li><li>Considering the situation, the employer is contemplating whether it's time for a serious conversation about improvement, even though the employee has only been in the role for two months.</li></ul>

my employee is bad at his job but keeps saying he’s doing great

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